Return & Exchange Policy

 Returns are allowed within 15 days from the purchase (shipment) date and exchanges within 30 days of the purchase (shipment) date for jewelry. Please note: We can handle return at Mrbracelet.com but exchanges must be done at our store.

• Items must be in their original condition and contain all original packaging, instructions and paperwork.
• Returns and exchanges are not allowed on special ordered custom designs.
• All refunds are credited to the same tender as the original purchase.
  • Credit and
  • Debit cards – The same account will be credited.
• For Online orders: We will credit your original payment method, excluding delivery charges.
  • Processing time for refunds is approximately five (5) business days from the date of the return. The refund will be generated at the time the return is processed, but the timeframe for it to reflect as a credit on your card is dependent on your individual financial institution. However, most are reflected in 5-7 Business Days.
• All shipped returns MUST include the Packing Slip and all original documents received with your order
• All returns will be inspected by our Quality Assurance team before a refund is issued.